Nice Area, Poor Customer Experience
I wish we could say we had a better experience at Justin Acres then we did. The property is very pretty and if you're in to disc golf you'll have plenty to do, but the experience with the owners was very disappointing.
Upon arrival I went in to the single story green building and spoke with Donna, who seemed to be a little preoccupied. I received a brief and unclear explanation of where our site was as she pointed to vague unmarked sections of a map (something other couples we spoke to noted about their stay as well) and she noted it would be the very last site in the valley after the white building. She was also quick to add that "your tiny car probably won't get out there. If you get stuck it's $200 to be pulled out". This would be very helpful to note what sites are easily accessible by car and which are not prior to guests booking. She then said I was good to go, however I never received any map of the property (as was noted), explanation of any of the disc golf course/rentals, or description of where to access the showers. She did offer us the first floor of the barn in case the weather gets bad, which was nice.
We set out to find campsite #3 and did manage to make our way to the very last campsite after the white building (as explained), which as it turns out was actually the wrong campsite. Our confusion came as campsite 3 clearly has a sign noting it as campsite 2 directly by the site, and is actually the 5th campsite you can see driving in to the property. Only 2 campsites are marked with numbers, furthering the confusion. We only found out that we were in the wrong spot because the next morning we decided to check if we were in fact in the right spot and ask about disc golf rentals. Donna was rude and impatient with my girlfriend who had gone inside to ask if we were in the correct spot. Donna responded with "Why is there something wrong with your spot?" We said no, just want to make sure we're in the right place. Donna said "Yeah well I have a lot of campers so if there isn't something wrong with it you can just stay there." Blunt, rude, and unprofessional. After my girlfriend explained where we were she noted that we were in fact in the wrong spot and to hold on because she just told another couple to go there and went outside to let them know. As she went outside I (who stayed out with our dog) heard Donna telling the other camper that "These campers just decided to take your campsite and squat there instead. They're supposed to be in 3 but they just took yours and squatted". Yes Donna that WAS me standing outside in clear earshot. Maybe check your surroundings before bad mouthing your guests? Or better yet, politely note the mistake and we gladly would have relocated as site 3 was much better than the steep hill we were on in the first place. Then Donna came back in and said "Just stay in your current spot. Breakfast is $15." effectively dismissing her. Safe to say she didn't bother asking about disc golf. We actually spoke with the other couple who noted they were in the wrong spot the night before as well because their directions were poorly given and the property is poorly marked. At least they were nice people and completely understanding.
Another thing to note is that the campsites are quite literally on the disc golf course. As in, your tents wont be far from the holes in most cases. At one point the tree our hammock was in was struck by an errant throw while we were in it and there were people consistently coming through our site. So I you'll need to keep a constant lookout for that.
Finally, staff was also not wearing face masks indoors when speaking to us. This is more of a strike against Hipcamp as I'd expect better from a site that clearly says this property is up to date on COVID precautions on the site.