The grounds at Spring Lake Ranch are genuinely beautiful, however, my check-in experience was incredibly frustrating and ruined the trip for me. Upon pulling up to the office (exactly as the check-in instructions stated), one of the property's Great Pyrenees began barking and jumping repeatedly on my vehicle, leaving behind scratches down to the primer. I stayed in my vehicle with my dog (who remained calm and quiet) secured in the backseat, as I didn't know if the loose dog was friendly.
When the owner, Jonathan, came out, he put the dog up but loudly began blaming me for the damage, stating I should have gotten out to stop his dog or moved my vehicle elsewhere. He made multiple excuses and was very dismissive of the fact that my property was damaged by his unleashed animal.
Afterwards, I did get a text from Johnathan apologizing and he offered to give me a free next stay and pay for buffing the scratches. I declined another stay, and notified him that I buffed out most of the scratches, but that some had gone through to the primer. I told him I would take care of it and I was not going to send a bill.
Dragging this on further, he sent another message attempting to blame me again. This time claiming that my window being cracked a few inches is what caused his livestock dog to bark and scratch my doors.
The constant blaming and complete lack of accountability for a guest's damaged property was unacceptable. It is a beautiful property, but proceed with caution.