The resort itself was overall good, and we enjoyed our time there. However, our experience with the management and the condition of the cabin was somewhat disappointing.
We had booked three nights several months in advance, but only about a week before our stay, we were contacted and told that there had been a “double booking” and that we would need to reduce our stay to two nights. This was quite inconvenient, especially given how far in advance we had made the booking.
The cabin also appeared to be poorly maintained, particularly in terms of hygiene and general condition. Our children were bitten by bugs and mosquitoes during the stay, which made us concerned about the cleanliness and upkeep of the accommodation.
We also found the management approach quite strict. For example, our friends were asked to tape-measure the size of their campfire and precisely where the gazebo could be set up, even though the campsite was completely empty at the time. While we understand the importance of safety and following site rules, the way some of these requirements were communicated felt unnecessarily rigid and took away from the relaxed camping experience.
Overall, the location and resort itself have a lot of potential, but better communication, maintenance, hygiene, and a more welcoming approach to managing guests would significantly improve the experience.