This is a very remote campground,and some basic procedures were missing that would make everyone safer.I feel it’s important to share this experience because my concern goes beyond a booking mistake.When I arrived,my campsite was occupied by another group’s belongings.After five calls,I finally reached the owner and explained the situation.He was hiking and told me this hadn’t happened in a while.He suggested I could move their belongings,but I wasn’t comfortable touching strangers’ property or risking a confrontation.He directed me to a replacement site and said he would come help.Unfortunately,I never heard back.Hours later,I contacted him again and he apologized,explaining that a family issue had caused him to forget.He refunded my stay and offered me a complimentary night,which I appreciated,but I was still left to deal with the situation alone.The next morning,the campers were still occupying my site.I was told they had only booked one night and no one knew why they were still there or why they couldn’t be reached.In a remote campground,knowing who is on the property isn’t just good customer service,it’s a basic safety responsibility.If guests can’t be personally checked out,they should notify management when they leave.If they don’t,management should verify the site before it’s reassigned.I hope better procedures are put in place so this doesn’t happen again.I believe the owner’s apology was sincere,and I genuinely hope this experience leads to those improvements.