Overall, we really enjoyed our stay at Aliya Preserve. The campsite was beautiful, with excellent privacy, a great view of the Pacific Ocean, and clean bathhouse facilities with hot showers.
Unfortunately, our arrival was more stressful than it should have been. When we arrived, we discovered our campsite had been double booked, and the host was unavailable, leaving us to resolve the situation with the other guests ourselves.
What made this especially frustrating was that the host had messaged before our stay acknowledging a scheduling issue and asking if we could adjust our dates. We let them know we couldn’t, and they acknowledged our response, so we assumed the issue had been resolved. Instead, we arrived to find it had not. Regardless of what caused the mix-up, we expected better reservation management for a premium-priced campsite.
Thankfully, the other guests were incredibly accommodating. They had reserved the neighboring site for friends who weren’t able to arrive on the first night, so they generously let us use that campsite instead. The host eventually arrived and offered us another site, but by then we were already settled.
The property itself was excellent, and we had a great stay. However, the scheduling mishap and lack of host availability at check-in created unnecessary stress that fell short of the premium experience we expected.