Great site, poor communication
We really liked the site and found it to be exactly as described. Unfortunately, communication from the host was lacking. We reached out several times regarding the location of the canoes and the firewood we had purchased—first a few days before our stay, then the night before, the day of arrival, and by phone—but never received a response.
As a result, we never found the canoes and did not receive the firewood we paid for. We hiked in, which took about 23 minutes each way, and ended up making two trips. We didn’t mind the extra exercise, but had we known the situation, we would have packed differently.
I’ve also followed up regarding a refund for the unused firewood and still have not received a response.
The site itself was great, and I would recommend it based on the location and experience. However, responsive communication is important, especially when guests have questions about amenities they’ve paid for. I would consider booking again, but only if this issue is addressed and communication improves.