Stunning Vibe, Nightmare Host!!!!!!
The property itself carries a beautiful, peaceful vibe, but the host’s complete lack of communication turned what should have been a great trip into a safety hazard.
We used Instant Book for a party of four (with kids). Afterward, I made multiple attempts to contact the host via both Hipcamp messages and phone calls to confirm the details. Zero response.
When we arrived, we discovered the yurts require a door code to enter, a code that was never included in the post-booking instructions. To make matters worse, the check-in policy states that if you arrive after 10:00 PM, you are completely on your own. Because the host went radio silent and locked us out without the code, we were left entirely stranded in the middle of the night with young children.
Fortunately, a motel just a few minutes away had a last-minute opening and saved our night. Despite leaving us with nowhere to sleep, the host flat-out refuses to issue a refund or even to communicate or check on us next morning. That is why I am leaving this review.
It’s a shame because the location has so much potential, but a host this unresponsive and unforgiving is a massive liability. Save yourself the stress and the money, look elsewhere for a host who actually answers their phone and cares about their guests' safety.