Won't Return & Don't Recommend
We arrived at 5:15pm on Friday and the office was already closed (their website says they close at 8:00pm). They had left a map with our last name, clearly not the “Lake View” site that we had booked. Not only was it not the site we booked but it was not even comparable to what we were looking for. We waited until morning to go back to the office to get moved and to purchase firewood. The office was closed for the day due to a seasonal event, the sign stated if you needed anything to call. We called and left a message, never received a call back. Sunday, I messaged through HipCamp, no response. Called again on Monday, still no response.
They did not communicate any changes to our booking or refund the difference in cost, we were unable to connect to the Wi-Fi even being RIGHT next to the office, heated pool was closed, the pond is very shallow with a film on top and a funky smell, rec hall was closed, we were unable to rent kayaks, canoes, etc.
Very disappointed at the lack of customer care or responsiveness especially when advertising as a four-season campground.