Mixed stay listing could be clearer
We had mixed feelings about our stay at Gumtree Dam Highlands. The host was helpful and accommodating, including letting us move sites, helping us find a power workaround, and allowing a later checkout, which we appreciated.
That said, the property was not quite what we expected from the listing photos. The camping areas we saw were very dry, dusty and covered in red dirt, rather than the greener setting shown online. The area further up the back under some tree cover was nicer, which is where we eventually moved, but overall the conditions were disappointing.
The powered site we originally booked also did not suit us. It was very close to the toilet/shower area and felt exposed, with limited privacy. We feel this should be clearer in the listing.
The pricing was also frustrating. We thought we were booking the site at the advertised nightly rate, but were then told we needed to add an extra guest, which increased the total significantly. That may be standard, but it was not clear to us.
The main issue was the pet situation. The listing says pets are welcome, but we did not realise the ownersâ dogs roam off-leash around the property. Our dogs are friendly, but naturally reacted when the resident dogs came near us, which made it hard to relax.
Overall, not a terrible stay, but the listing would benefit from clearer information about the site conditions, powered site location, pricing, and resident off-leash dogs.