Unwelcome at the Old Gem Farm...
I rarely submit negative reviews. However, with this being my least favorite roomshare experience to date, I wanted to share some of the things I wish I would of been aware of prior to booking with Old Gem. My girlfriend and I are new to Hipcamp, but have used similar apps. My experience with the Hipcamp app, booking and support has been very positive and will continue to use them.
PROs
Old Gem is located in a beautiful, remote farm setting and the directions the host provided were timely and accurate.
The drive out was great.
The price for the tipi was fair.
The tipi is accurately described and the photos reflect what you can expect.
Community firepit with firewood provided is a nice touch.
Outhouse is conveniently close to tipi.
Clean bathroom, kitchen and wifi is available in the "Main Lodge".
CONs
"Main Lodge" is actually the hosts personal home and is quite the unwelcoming experience if you plan to use these amenities. The picture of the bathroom and breakfast nook for example are in her home where she also houses her two farm dogs. It is expected to locate the host and schedule times to use these amenities from 9a-9p. We were made to feel we were intruding each time and as if she would do us a favor to "leave it unlocked". At one point the host closed my laptop, placed it back into my work bag and set it outside her home stating she was having some kind of reaction to it(?). I was told twice that I should not be downloading anything on the wifi connection while I was only checking emails. We ultimately stopped using these amenities. We feel the post is deceiving in listing the amenities as a typical public/communal lodge one would expect.
There is an on-site farm helper that has two dogs. One of which runs across the field and aggressively barks at you every.single.time he sees you. The dogs owner seemed to not notice over the course of 3 days. To be clear, these are different from the hosts dogs, they are fine.
The tipi is placed directly on ungroomed ground and has a small outdoor rug placed on the dirt (accurate photo on the listing). Additionally there is a sign that says "No Shoes" when you arrive to the Tipi. Dirt, bugs and rain are inevitable.
The tipi is a traditional open top setup. This means rain falls directly onto the center of the bed. The host advised us to cover the bed with provided plastic and we ultimately had to sleep under the plastic as the rain fell. Still no complaint from us, I mean we did book a tipi and weather happens.
Weather is an expected challenge while camping and we were as careful as possible with tracking in dirt on our feet. We spent the last rainy day driving into Taos because the tipi was getting wet and cold. During our departure we took each rug out and shook them. However, despite the above circumstances and non-stop rain my account was sent to Hipcamp support by the host for leaving the site dirty and was required to pay additional fees.
Hipcamp support was wonderful with helping me pay the fee. Ultimately, I would encourage potential guest to review Old Gem on other channels and if only interested in the tipi / tent experience (vs. the tiny homes)... possibly search elsewhere.