Hipcamp Journal

Hipcamp Hosting 101

Guidelines and best practices to improve your listing and attract more guests


We’re so excited you’ve chosen us to be your partner in sharing your land with millions of Hipcampers across the country. We want to help you achieve your hosting goals, so we put together a guide with our top tips for success on Hipcamp. Navigate with the buttons below, and just shout if you have any questions at all.


How it works  Basic hosting requirements  Get more bookings Hosting FAQ


Hipcamp Hosting 101

How it works



1.

You tell us how you’d like to receive bookings

2.

Hipcamper finds your listing page


3.

You get notified when a Hipcamper books


Choose your booking options in your Host Dashboard. Whether Hipcampers book directly or you approve each request, how far in advance, and more. All Hipcampers are required to provide payment information, a phone number, and agree to your terms.

You’ll always be alerted when a Hipcamper is interested in staying on your land, and on which date.


📅 Pro tip: Keep your calendar as up-to-date as possible

When your availability is accurate, you create a great experience for Hipcampers.

  • Learn how to use and update your calendar here
  • Block off any dates that are not available to Hipcampers here
  • Get in touch with us at support@hipcamp.com if you need help with your calendar

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Hipcamp Hosting 101

Basic hosting requirements



⏱️ Be responsive

Help us create a good experience for Hipcampers by responding to booking requests and inquiries within 24 hours. Hipcampers are excited when requesting dates on your land, and it creates a bad experience for them when they don’t hear back from you. Our support team is always happy to help you with this if you need it.

✅ Accept booking requests

Keeping your calendar as up-to-date as possible means you won’t have to decline any booking requests. It’s discouraging to Hipcampers when dates appear to be available but actually aren’t. Learn how you can block off dates here.

📝 Make sure your listing is accurate

Attract the perfect Hipcampers for your land by ensuring your listing details are accurate and expectations are set. This means directions are detailed and correct, photos are representative of where the Hipcamper is staying, the description accurately sets expectations, and the amenities you offer will be available during their stay.

🙋 Communicate with the Hipcamper

Communicating with the Hipcamper before and during their stay helps them feel supported and comfortable. Make yourself available for any questions they might have, which will allow you both to have a better experience. Learn more about managing communication with Hipcampers here.

⭐ Maintain good ratings

By helping create a stress-free experience for the Hipcamper, you’ll almost always get great ratings. If the Hipcamper didn’t have a stellar time, address their concerns directly to make sure you can learn from this for the next time. Learn how to respond to their reviews here.

☮️ Be inclusive

One of Hipcamp’s core values is that diversity is strength, so we expect you to make sure that all campers regardless of race, gender, sexual orientation, political views, religion, or culture feel welcome and safe on your land.

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Hipcamp Hosting 101

Get more bookings



Looking to drive bookings to your listing? Look no further. Here are the 4 easiest ways to draw more Hipcampers to your unique land: price affordably, take good photos, add amenities, and market your listing.

 

💵 Price affordably


If you have a tent site...
We’ve found that tent sites priced under $35 are the most successful on Hipcamp. You’re also more likely to show up in search results if you’re priced affordably.

If you have a structure...
Just like tent sites, more affordable structures are more likely to show up in search results. We suggest pricing your structure under $100 to be competitive.

 

📸 Spend time taking good photos


Photos are the easiest way to attract Hipcampers and set expectations. Here are our 3 top tips for shooting your land.

1.

Clean up the site

2.

Take horizontal photos


3.

Use the best lighting


Clear clutter, trash or anything that might deter a Hipcamper. Take zoomed-out landscape (horizontal) photos instead of portrait (vertical).

For outdoor shots, take photos in late afternoon to get a warm, flattering light. For indoor shots (in structures), take photos during the day when there’s lots of bright, natural light, and turn on any additional lighting.


🐔 Pro tip: What makes your land unique?

Have any cute farm animals? A swimming hole? A great view? Take photos! Hipcampers love seeing what makes your land special.


🚽 Add amenities for Hipcampers


Think like a Hipcamper: what can you add to make their stay more convenient and enjoyable? Here are the top amenities and additions we’ve found at successful listings.

Toilets
On average, listings with toilets receive 5 times more bookings than those without, so it’s worth spending time adding a toilet. Learn how to make a composting toilet in less than 45 minutes here, and debunked myths about them here.

The best toilets are not personal toilets in your home—these can make the Hipcamper feel like they’re invading your privacy. See some of our favorite toilet types and get inspiration here.

Fire rings
If your county allows fires, this is a great amenity to add. Aside from toilets, fire rings or pits are the top amenity requested by Hipcampers.

Drinking water
Hipcampers are more than happy to bring their own water, but they’ll be even more prepared if you can provide access to water. It could be from a tap, hose, spigot, jug, or water body (followed by boiling for purification.)

Signage
A few simple signs pointing the Hipcamper to their parking spot, site, and the toilet go a long way (and prevent messages to you!) Learn about the essential Hipcamp signage here.

Showers / sanitation
There’s nothing like rinsing off after a day of exploring outside. A unique outdoor shower or bathtub can act as a major draw for Hipcampers.

🍓 Pro tip: Can you offer access to local food?

Do you have native berries that are safe to eat? Egg-laying chickens? Do you grow seasonal veggies? Offering these for purchase to Hipcampers from the very land that they’re staying on creates a deeper connection and respect for the dirt below their feet..

 


👩‍💻 Market your listing


Learn about some of the different, easy ways to market your listing here.

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Have more questions?

Check out our hosting FAQ or email us anytime.

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