We may have just hit an odd time as most of the reviews are positive. We arrived and no one was there after receiving an email the day before saying someone would greet us at check-in. (Once we were home, I did see an email from the host the day OF checkin, saying they may be gone, but did not receive that until I checked messages upon our return - would have helped if we had gotten that the day before). We figured it out and all the RV sites were very nice and secluded, although once we set up, we realized ours had an area by the firepit littered with orange peels. We picked up most of them (leave it better than you found it). The bathroom was not clean upon our arrival. Trashcan almost full and bugs in shower and on floor. The outdoor shower was out of service. The portapotty closest to us was clean, but had a nasty message with a phone number to send pics to inside the door. Over the next few days we kept waiting for the bathroom to be cleaned, but it was not so we assumed host was not onsite. There was a burn ban in effect but the first night of our stay someone in the tent area had a campfire. We are campfire people, so this definitely irked us. The shower temperature was definitely hit or miss - and we did read the directions. The location was perfect, beaches nearby are amazing. This was our first Hipcamp experience, so I want to be fair if this is normal. Just an honest review.