Undisclosed Fees - No Refund
I asked for a refund, so I didn't have to stay the final night. I'll get to why later. Refund request has not received a response, nor has it been processed. I was giving them time to make things right, because they're nice people, but the stay wasn't great. First of all, about a week or two before we even arrived - I received a message about how camp fires aren't allowed at the individual sites. I was told we could rent a propane gas fire pit for $25 a night. I was not pleased, and had no time to book elsewhere. While there are showers, you have to pay for them: 25 cents per 45 seconds. Showers attached to the main office were pretty cold. Showers near our site were a great temperature. The laundry, didn't spin our clothes completely and we had to manually ring them out before placing in the dryer. Drying took an exponentially long time, our towels, we took back to our site to hang dry the rest of the way - because we were running out of time in the day waiting on the dryer. Other campers weren't exactly respectful, there was a big group that had claimed a lot of amenities near us, such as: parking by the restrooms and tennis court. The garbage in the bathrooms filled up quick, and were not taken out frequently enough during our stay. There are narrow passages, and one way only routes that are ignored - due to ignorance or inconsideration. Overall, I wouldn't stay again, and am extremely frustrated about our stay and lack of response regarding the final night's refund.