Brutal Cancellation Policy
Expensive no stay.
In my excitement to organise a reunion for a couple of brave friends willing to camp in the cold, I didn’t read the cancellation policy closely. I booked two weeks ahead, but a week out I saw another wet front was coming through and thought I’d cancel — that’s when I discovered that cancelling with 7 days’ notice only gives you a 50% refund, ouch, and no refund within 7 days.
I figured, if I’m paying that much anyway, I may as well wait and see if the weather improves. Unfortunately, each day the BOM showed more rain for Saturday — by Tuesday it forecast 20–50mm!
I had a thought: maybe we could reschedule to a quieter midweek day instead of cancelling altogether? But the hosts were firm — no rescheduling, no flexibility (despite not having a single mid-week booking far into the future that I can see).
So, we never saw the property, and I likely won’t rebook, because I’d be thinking: “If I spend one night here its actually cost me $300”. Still smarting! Please do yourself a favour and read the cancellation policy carefully, especially if you’re in a tent.