Disappointed with communication
4 m pop-up camper · With pets · We could not camp there due to family emergency, and then localised flooding in our area, contacted the campground as per Hipcamp, go no response
Was not asking for a refund was asking if a change of date, or raincheck was a possibility.
contact attemp was several days prior to reservation date
My guest tried to telephone, also no luck
We have visited the site before,and will probably try again when able, though the lack of communication was disappointing,, not sure if it is a hipcamp or a campsite issue
we pre paid, loosing the money whilst annoying ( we are aware of the strict cancellation policy) in not as annoying as not getting a response at all.