My girlfriend and I had booked two nights here over the New years holiday. During our first night there we had a concern that, in any situation, was major and needed to be addressed. We noticed that the tank under the toilet, every time we went to flush, was at max capacity and every time we went to the bathroom and tried to flush, it basically just sat there. When I brought this to the owners attention, he had called me to clarify what was happening. So I explained it to him. After having me check a couple things, he just said “oh ok” and then ended the call. I had texted him a couple hours later asking for an update on how we were going to handle this. Mind you, there was a huge snow storm going on, and there is no back up bathroom for us to use. He called me again explaining he was out of town and due to the holiday and finding someone to fix this was going to be difficult. He said he was going to ask his friend after our call ended but we never heard back about that. How can there not be one single emergency plumber in the area? He offered to refund us the second night if we wanted to leave, but we had both driven a long way for this trip. He also told us we could always just pee in the shower. After the 2nd call, we heard nothing. No follow up, no apology for the huge inconvenience, nothing. He should have had a back up plan for something like this, knowing he would be out of town. He didn’t seem concerned whatsoever. He could have done better :(